Best Western Plus Dockside Waterfront Hotel: 2105 Hotel Reviews

• Mackinaw City Hotels
• Best Western Plus Dockside Waterfront Hotel: Hotel Reviews

Best Western Plus Dockside Waterfront Hotel Monday through Sunday, all day

Best Western Plus Dockside Waterfront Hotel

 AAA rating
 Traveler reviews

505 South Huron Ave
Mackinaw City, MI 49701

Toll-Free: 800-944-1615
114 rooms on property
Hotel Website

FREE Wi-Fi

FREE Breakfast

FREE Indoor Waterpark

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Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. Free 25' Breakfast Bar. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Color TV with HBO. In room coffee.

The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.

Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.

Best Western Plus Dockside Waterfront Hotel is rated 4.5 out of 5 based on 2105 user reviews.

Traveler Reviews

• The Room Was Very Clean and Well Stocked

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17729 stayed October 2020. Michael from Washington

  The room was very clean and well stocked. Front desk employees were very accommodating. Due to COVID-19, we only asked for housekeeping once during our 4 night stay. The house keeper did not restock room very well. We had to get wash clothes, soap and coffee cups from the front desk.

• Friendly Staff at Check in

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17725 stayed October 2020. Sandy from Waterford

  Friendly staff at check in. Staff was helpful on their recommendations of places to dine. Housekeeping was doing very good job. In these times of Covid 19 everyone was masked and if guests forgot they were quickly reminded to mask up.

• Everything Was Great

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17722 stayed October 2020. Ginger from Newaygo

  Everything was great

• Front Desk Could Have Been More Courteous and Friendly

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17714 stayed October 2020. Jeffrey from Womelsdorf

  Front desk could have been more courteous and friendly.

• The Rooms Were Clean and Roomy

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17701 stayed October 2020. Nancy from Livonia

  The rooms were clean and roomy. It was a perfect location to the downtown area.

• Staff is Always Very Friendly and Helpful

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17687 stayed October 2020. Michael from Waterville

  Staff is always very friendly and helpful. Facility is clean. Facility is also very conveniently located to everything you need in the city.

• Very Clean

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17667 stayed September 2020. Zachary from Lewis Center

  Very clean, great location and friendly service!

• Room Was Very Comfortable

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17661 stayed September 2020. Karen from Chippewa Falls

  Room was very comfortable. Close to the ferry and restaurants. We could walk to get around.

• The Room Was Fine

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17657 stayed September 2020. Joann from Topinabee

  The room was fine. The person checking me in, at the front desk, made me feel that I was causing him an inconvenience. Very unfriendly. Not a fan of this kind of service.

• Room Was Clean and Stay Was Excellent

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17656 stayed September 2020. Robert from Twining

  Room was clean and stay was excellent!

• Everything Was Beautiful

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17651 stayed September 2020. Michele from Oxford

  Everything was beautiful! The clerks were helpful, friendly, our stay was enjoyable!

• Good Stay Except for Problems with the Non Functioning Heating / Air Conditioning Unit

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17647 stayed September 2020. Paul from Owosso

  Good stay except for problems with the non functioning heating / air conditioning unit

• Grab and Go Breakfast Was Disappointing

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17642 stayed September 2020. Harry from Little Rock

  Grab and go breakfast was disappointing. Housekeeping staff was very friendly. Didn't like they came in room during COVID though. Most places we have stayed, they stay out while you are there unless you ask. Our room was great.

• Nice Place and It Was Clean

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17640 stayed September 2020. Diana from Independence

  Nice place and it was clean

• Clean and Nice

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17633 stayed September 2020. Nancy from Ft Jennings

  Clean and nice

• The Room Was Clean and the Staff Were Pleasant and Made Us Feel Welcome

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17628 stayed September 2020. Robert from Caseville

  The room was clean and the staff were pleasant and made us feel welcome. We will stay there again. Thanks

• Room Was Clean and Great View Fair Price

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17627 stayed September 2020. Randy from Atlanta

  Room was clean and great view fair price

• Hotel Was Clean and Pretty Quiet

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17606 stayed September 2020. David from Dunedin

  Hotel was clean and pretty quiet. Front desk staff is always kind, helpful and smiling. We've stayed at other hotels in town, but found out quickly that this one is the nicest.

• I Would of Gave More Stars but We Only Got Clean Towels and Didn’t Get Any of the Shampoo Soap Etc

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17581 stayed September 2020. Diane from Anderson

  I would of gave more stars but we only got clean towels and didn’t get any of the shampoo soap etc. e had 3 people and was there 5 nights and the little bottles only lasted one night for us and they never brought us down any more. Loved the room was right on the beach front was very peaceful and calm.

• First Stay at This Property and My Family and I Were Very Impressed with the Property and Staff

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17565 stayed September 2020. Patrick from Flint

  First stay at this property and my family and I were very impressed with the property and staff. Well done!

• Rooms Were Clean and Customer Service Was Great

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17543 stayed September 2020. Peggy from Indianapolis

  Rooms were clean and customer service was great. Th only thing was we were on the lake with a balcony with walls up on each side, could not see the whole lake and the balcony was small

• Seemed Clean

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17532 stayed September 2020. Michael from Brighton

  Seemed Clean, Pool, and hot tub were nice.

• Everything Was Great

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17504 stayed August 2020. Jessica from Clinton Township

  Everything was great

• Rooms Were Spacious and Clean

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17487 stayed August 2020. Christine from Toledo

  Rooms were spacious and clean. Hotel staff was friendly and professional.

• Clean As I Expect from Best Western

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17485 stayed August 2020. Thomas from Columbus

  Clean as I expect from Best Western. Great location. Didn't use hot tub or pool since we only had 1 night with any rain. Check in / out was normal other than masks demanded by governor. Housecleaning people would speak back when greeted or thanked. Would do it again. Thanks

• Rooms Were Clean

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17484 stayed August 2020. Gary from Tecumseh

  Rooms were clean, staff was courteous.

• The Room Was Very Clean As Were the Grounds

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17478 stayed August 2020. Judith from Waterford

  The room was very clean as were the grounds. The view of the lake was great especially to view the fireworks. The staff was pleasant and hopeful.

• Great Location

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17466 stayed August 2020. Beth from Lake Isabella

  Great location! Clean well appointed rooms. Staff very friendly.

• Very Nice Clean Rooms

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17463 stayed August 2020. John And Angela from Madison

  Very nice clean rooms. Hotel staff very friendly and helpful. Love the location of the hotel.

• The Hotel Called Me in the Morning to Verify My Stay

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17437 stayed August 2020. Gail from Macomb

  The hotel called me in the morning to verify my stay. They asked an approx time I would be arriving. When I arrived my room was ready. Everything in the room was clean & in working order. I would definitely recommend staying at the Best Western. The water view room was perfect!

• Great Hotel

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17436 stayed August 2020. Nicholas from Chicago

  Great hotel

• We Have Stayed at This Best Western Hotel a Couple of Times when We’re Visiting Mackinaw City

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17398 stayed August 2020. Marty from Van Buren Twp

  We have stayed at this Best Western hotel a couple of times when we’re visiting Mackinaw City. It’s very clean, staff is very friendly and the location is right on the water.

• As Much As I Paid for This Hotel

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17354 stayed July 2020. Elizabeth from Flushing

  As much as I paid for this hotel, I think they should have paid for our breakfast or gave us a bit off the room. Because of Covid, we had to go across the street to a restaurant that was buy one get one 1/2 off. I was very disappointed with the breakfast. The hotel was nice but the ceiling fan made clicking noises and the fridge was turned up all the way so all our food froze. We were on the 4th floor and I only found one elevator and it was a bit of a walk.

• Hotel Room Was Updated and Clean

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17344 stayed September 2016. Loretta from ROCHESTER

  Hotel room was updated and clean. Staff was friendly. I've stayed at a few other hotels in this location and this was the nicest one on the lake.

• Always Enjoy Our Stays at This Hotel

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17332 stayed July 2020. Kelly from Brown City

  Always enjoy our stays at this hotel. Very clean and well kept. Views are amazing!

• It Was Clean and Very Nice but It Didn’t Have Breakfast

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17328 stayed July 2020. Anne from Livonia

  It was clean and very nice but it didn’t have breakfast

• My Family and I Stay at This Hotel EVERY Year

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17322 stayed July 2020. Chastity from Britton

  My family and I stay at this hotel EVERY year. The rooms are right on Lake Michigan, beautiful, clean, comfortable and close to the crossings and ferry. My only request would be to have a microwave in our room. We had lots of leftovers from the local delicious restaurants, but didn't eat them because there was no way to heat them up. This is the ONLY hotel we will ever stay at in Mackinaw City!

• The Hotel Was Clean and Staff Friendly for the Most Part

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17270 stayed June 2020. Gary from Ashley

  The hotel was clean and staff friendly for the most part. The girl at the front desk seemed a little nonchalant about helping us. Checking in was good and she was friendly. Only checked us in. Didn't want to process our package we bought. We bought the Family Fun Package. Told us to come back later. We did and she didn't want to help us and passed us off to another gentleman. He was great. However - no explanation of how the package worked. Just handed us the paper with the "tickets" on it. The paper looks like it is tickets. However, after standing in line for the ferry for 30 minutes we were told it wasn't a ticket only a voucher for a ticket so we had to go stand in line for 20 minutes to get tickets then again for 30 minutes for the ferry. We missed the ferry we wanted and had to wait almost an hour!!!! They need to let you know that that is what you have to do. It was not worth the small savings for all of the frustration it caused.

• Enjoyed Our Stay

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17256 stayed July 2020. Jamie from Shelby Township

  Enjoyed our stay

• It Was Good

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17245 stayed June 2020. Julie from Saginaw

  It was good, but no breakfast was provided, which was a bummer.

• Is Was a Very Nice Hotel

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17232 stayed June 2020. Mark from New Baltimore

  Is was a very nice Hotel. Large rooms for the family. Warm and inviting.

• Our Stay Was Nice

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17211 stayed June 2020. Jodi from Richmond

  Our stay was nice, everything was clean. We missed not having the breakfast option.

• I Give Them High Marks Because They Where Very Understanding when We Cancelled

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17195 stayed June 2020. Merijo from Coleman

  I give them high marks because they where very understanding when we cancelled

• This is the Best Beachfront Hotel in Mackinaw

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17156 stayed June 2020. Chastity from Britton

  This is the best beachfront hotel in Mackinaw. It's on the beach and closest to the Crossings. The room is clean and recently updated. My only concern is that the front desk staff are not pleasant. They do not make eye contact or smile. However they do their job well, so I guess that's a positive. I will stay here again, as I have for the past 10 years.

• Clean Room and Friendly Staff

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17123 stayed March 2020. Laure from Parma

  Clean room and friendly staff. Breakfast was great!

• This is Our Favorite Hotel in Northern Michigan

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17076 stayed October 2019. Jennifer from Lansing

  This is our favorite hotel in northern Michigan. The facility is always clean and well maintained. The staff members are always friendly and helpful. The breakfast is delicious and has a large selection. Highly recommended!

• Great Breakfast Bar

  Traveler Rating:  4 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17029 stayed October 2019. Janice from Hudsonville

  Great breakfast bar, clean, comfortable rooms, friendly staff members.

• We Had an Excellent Stay at the Bestwestern Plus Dockside

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17022 stayed October 2019. Jennifer from Lansing

  We had an excellent stay at the Bestwestern Plus Dockside. The staff were all very friendly. The rooms were clean and well maintained. The breakfast was hot and had a wide selection for everyone in our group.

• The Room Was Very Clean

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17019 stayed October 2019. Karen from Rockford

  The room was very clean. That is my biggest concern. The breakfast was good.

• Friendly Staff

  Traveler Rating:  5 out of 5 stars
  

  Best Western Plus Dockside Waterfront Hotel

  Best Western Plus Dockside Waterfront #17018 stayed October 2019. Richard from Macomb

  Friendly staff. Very helpful suggesting which ferry to take. Quick check-in and check out . Very nice rooms...clean. Will stay there again.
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