Best Western Plus Dockside Waterfront Hotel: 2643 Hotel Reviews
We welcome your reviews. We do have some rules. This site is restricted to reviews that involve the hotel visitors’ experiences from email surveys sent to guests. We verify that the reviewer has stayed at the hotel and any details described before posting the review. Reviews from people whose hotel stays cannot be verified are not posted. We also do not post reviews that include personal attacks, defamatory language or offensive and abusive language. This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.
- Mackinaw City Hotels
- Best Western Plus Dockside Waterfront Hotel: Hotel Reviews
Best Western Plus Dockside Waterfront Hotel
114 rooms on property
Hotel Website
Best Western Plus Dockside Waterfront Hotel
Traveler reviews
505 South Huron Ave
Mackinaw City, MI 49701
Toll-Free: 800-944-1615Mackinaw City, MI 49701
114 rooms on property
Hotel Website
FREE Wi-Fi
Make a Reservation
Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Color TV with HBO. In room coffee.- #2
- of Mackinaw City Hotels for Best Value
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
Best Western Plus Dockside Waterfront Hotel
is rated
4.6
out of
5
based on the following
2643 user reviews from real surveys by real customers that actually stayed at the hotel.
-
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront William from Caledonia stayed in September 2024The front desk staff was friendly and helpful. I requested a specific room and that was not a problem for them. We did not expect our room to be tidy up while we were gone for the day so that was a nice touch.The breakfast guy came around to our table to see if all was OK.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Rose from Alpine stayed in August 2024We had no prior reservation and were concerned about finding a room. My room had a hot tub as big as the king size bed in it!! This room also had a huge wide screen tv, refrigerator and comfortable table with two chairs. Room was more than adequate for my two days!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Bruce from Kissimmee stayed in August 2024Great location, nice beach patio overlooking the Lake. Close to town where we found great eateries and shopping.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Stayed the 3rd and 4th, a great location on Lake Huron. Well maintained property with clean and spacious rooms.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Best Western is our favorite motel - so close to everything and love the balconies on the lake side. We sit there often to read.Mackinaw City needs a covered shelter with clear curtains that can be lowered so visitors can bring chairs and sit and read or rest on cooler or rainy days. We especially love to sit at the Straits Park next to the bridge. We love to read, absorb scenery, and people watch.There's no place at the motel to do this either and the weather's not always perfect. Or at any other location in Mackinaw that we're aware of.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Friendly staff, room was clean, nice balcony with view of the lake. Continental breakfast included with plenty of seating.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Great location as it was handy to town with an excellent view and facilities as well as friendly staff.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024For the most part, the BW was a Good Place to stay! The cleaning staff was very Good & Friendly & did their jobs very well! Most employees were very friendly & courteous! The main desk staff were for the most part polite & friendly although one bad person can ruin the others because of that one person who is definitely not polite or mannerly & just really rude causing a stressful environment among other staff members! This person was this way more than one day so it wasnt just a one day thing! The last couple days when said person was not there, the rest of the staff were very nice & accommodating & had smiles on their faces & were pleasant to talk to & deal with!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024The facility is nice, new, clean and quiet. Our rooms (2) were spacious and comfortable. I am a Best Western loyalist but I would stay there again even if I weren't. Five star!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024The room was very nice. The pool and hot tub is very nice and breakfast was good. Also very convenient to the docksThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Very good and clean room nice bedsThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Great hotel,friendly staff,food very good.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024The hotel could use some updates, also the outside could use painting. Location is GREAT, close to the ferry and shopping and restaurants. Another plus is Sheplers Ferry shuttle picks you up and drops you off at the hotel. The breakfast buffet is wonderful, so many wonderful fresh choices. The beds were comfortable too.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Nice location right on the water. Room could use updating.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024We had a first floor bay view room. The view especially the sunrise took our breath away! Loved that we could just walk out to the beach!Beds were comfortable! Enjoyed the hot tub after walking the bridge on Labor Day. Would stay here again.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Knowledge staff, good amenities, clean room, well up kept location and a very good breakfast. Additionally, the front desk personnel do answer the phone and provides answers to questions. This answering of calls is true even ahead of booking a room compared to at least one other hotel that repeatedly would hang up!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Innana from Mount Prospect stayed in August 2024We liked the location with it being on the beach and walking distance to restaurants, shops, and the ferry dock. The hotel itself was decent, a bit outdated in places like the lobby, pool, and gym but the rooms were ok. The staff was very helpful and accommodating of room service requests. The only thing I would say is the bed and pillows weren't very comfortable but comfort can often be subjective, plus I'm already having some back issues so other people may find the beds/pillows to be just fine. I also wish that the shampoo/conditioner bottles were easier to squeeze out of the container as the plastic felt a bit too hard. Plus the bottles were very small, almost too small to grip while in the shower. Overall, it's a very simple and basic hotel that gives you everything you need to enjoy a weekend in Mackinaw/Macinac.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Knowledge staff, good amenities, clean room, well up kept location and a very good breakfast. Additionally, the front desk personnel do answer the phone and provides answers to questions. This answering of calls is true even ahead of booking a room compared to at least one other hotel that repeatedly would hang up!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024The room was clean breakfast was good. The pool is open till midnight which was great it was clean and warm hot tub was awesome too. The stuff was great and friendly answered all our questionsThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024Clean, spacious rooms.Ready when we were there to check in.Staff friendly.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024From the woman who took my last-minute reservation over the phone, to the clerk that checked us in, to the staff who were cleaning the building and rooms, to the check out staff member, our stay was phenomenal! The best part was the cleanliness of our room and meeting the sweet Nickola who was responsible for our room. She takes her job seriously and wanted to ensure our comfort. What a lovely soul she is! Breakfast was also nice with many options to choose from. I found this hotel when my preferred hotel was booked full. Im so glad I did as this is now my preferred hotel and we loved room 319 and the view! Cannot wait to return!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2024We stay here every year. Clean rooms and attentive staff.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in August 2024It was a great stay for the price we payed. It was roughly $130 both nights thanks to the Chamber of Tourism. Is we had paid anywhere else, the same stay would have been $389 for one night. If it were those prices I would have been disgusted. Minor suggestion, try cleaning the bedrook doors. They're very dirty and sticky.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Patricia from Melvindale stayed in August 2024Nice, clean rooms.nicely decorated. Staff friendly and helpful.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Cari from Duluth stayed in August 2024It was a great location, beautiful views of the water and everyone was so nice. The rooms were a great size and were very clean. We had everything we needed!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Todd from Elkton stayed in August 2024Beautiful, very clean room with excellent view of the Harbor.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Lana from Salem stayed in July 2024Clean, great lake front viewThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront David from Roscommon stayed in July 2024Great place....great staffThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Robert from Atlanta stayed in July 2024Clean, polite, professional, informative.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Catherine from Versailles stayed in July 2024The room was very clean and Handicap accessible and amazingly quiet.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Robert from Adrian stayed in July 2024Booked a room online quite late in the day and asked for first floor if possible. When I went to check in the lady looked over my reservation on her screen and even though the place was quite full she booked me on the first floor and told me about breakfast in the morning.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Frank from Livonia stayed in July 2024Entire staff was professional, courteous and helpful.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Christine from Wimauma stayed in June 2024Good location. Clean. Breakfast available.Needs updating in appearance. Linens are clean, but threadbare.Breakfast buffet needs food identification labels. For example, creamer station had two unlabeled dispensers. One was unflavored other was vanilla.Toiletries are too small. No bar of soap for shower.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront D\'anna from Troy stayed in June 2024The room was great for the discounted price. The breakfast was great also!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront William from Waterford stayed in June 2024Very nice people! Clean room and very comfortable.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront David from Plymouth stayed in May 2024Nice facilities znd staffThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Kathy from Portland stayed in May 2024It was an absolutely beautiful hotel and our lake front room was amazingThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Kurt from Rhinelander stayed in May 2024Friendly staff and cleanThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Vickie from Denmark stayed in May 2024We had a perfect room at Best Western with a view over the lake. The sun rises were magnificent. The staff was very friendly & polite. Our room was exceptionally clean We were with in walking distance of shopping, dining & the ferries to Mackinac Island. We had a perfect vacation.We are looking forward to our next vacation at Mackinac City.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in April 2024This was a wonderful stay we were on are way back after we saw the eclipse. Everything was in great shape. The motel style was nice. I would totally recommend. We got two queen beds and a pull out couch and that fitted 5 of us just well. Its not pet friendly so our dog had to stay in the car but he survived.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in April 2024Lovely property. Front desk very efficient. Breakfast very filling.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in April 2024Room was clean, beds comfortable. Front desk attendant quickly provided missing shampoo, conditioner and lotion.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Mary from Lexington stayed in April 2024If it had been easier to get to the continental breakfast, this easily would have been 5 stars.It was cold and rainy during our stay and it didnt appear there was anyway to access without going outside. Otherwise the rooms were nice, comfortable beds and very clean. The staff were nice and the stay was enjoyable.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in April 2024The room was great, couch was comfortable as well as the bed. Plenty of room for clothes etc. Wish there had been a microwave, love popcorn with a movie. Breakfast was better than a lot of places, missed my biscuits and gravy though.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in April 2024Just needed a place to sleep on a road trip. Best western had a good price so we booked. Upon getting there the staff was super friendly our room was outstanding. Even off season the view out the doorwall of the water was epic. Good view. Updated room, friendly staff, good price and free breakfast included. Whats not to love? Excellent stay.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in April 2024Staff very friendly. nice breakfast served. clean hotel. Nice larger pool and whirlpool very clean. would recommend.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Judith from Traverse City stayed in June 2024Was a very nice room, liked the large bathroom. Plenty of room for use with walker etc. Only Problem we had was the bed was too high for us. My daughter chose to sleep on the couch which worked fine for her. My self I took on the challenge of the bed, which took me several tries the first time but then I developed a technique of flopping into it. Was nice and soft when I accomplished it. Ha,ha. A bit of a challenge for mid-seventy with severe arthritis that flared up that week...of course. I would certainly book there again. J.Schmansky,These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in April 2024These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Kevin from Standish stayed in April 2024The stay we had was very nice and amazing the only negative thing is that People that do not have reservations has access to the pool through the back door I think the doors should have to use your door key to get in and the pool it's self was not that clean when we got bavk to our room ans changed we left our wet clothes in the tub we left and came back they stuck bad and we was only gone for a hour and we ended up having to put them outside. Other then that it was an amazing and great timeThese comments are from a verified stayDid you find this helpful?|Traveler Reviews (151-200 of 2643)